Self Storage Marketing: How To Build Leads For Your Storage Business

self storage facility

When running a business in an ever-growing field like the self storage industry, it is always crucial for you to find ways to help your business stand out. One of the best ways to do this, of course, is by exploring the various self storage marketing strategies that have already been proven to be valuable and effective to various self storage businesses.

However, there are various self storage marketing techniques one may use, and they may or may not work for your business. Hence, it is crucial for you to avoid blazing through every marketing strategy known to man. Instead, you will want to take each of the many self storage marketing ideas out there into consideration and carefully determine just how helpful they will be, depending on the factors surrounding your self storage business. 

Factors To Consider Before Choosing The Best Self Storage Marketing Techniques For Your Self Storage Business


Because setting your business apart from the rest is one of the primary goals in any marketing campaign, it is crucial that you first identify how you want to make sure that you are going to be executing the self storage marketing strategies that are best suitable for your business. To do this, you will want to take into consideration the following:

Your Target Customer Base or Potential Customers and Their Behaviour As Consumers

Before anything else, find out towards whom you are marketing your storage business. Some questions you will need to find out are:

  • Who is most likely to rent a storage unit?
  • What are the most common reasons to rent a self storage unit?
  • The age range and income bracket of your prospective customers. 
  • What is the most common device used by your target audience to browse for self storage options?
  • How long they are willing to travel to the self storage unit.

With the information mentioned above, it will be much easier to develop a tailor-fit strategy for your customers. You will want to check out the Self Storage Association UK’s Annual Industry Report for such information and more.

The Location Of Your Self Storage Facility

Based on your self storage business location, it will also be much easier to determine the marketing approach you should be using. For example, if you plan to market a storage facility in London, your approach would be much different than when you are planning to market a self storage facility in Birmingham, Glasgow, Bournemouth or Cardiff. 

There are, after all, many factors such as geography, population, demand, culture, and economy that can affect your audience’s response to your marketing efforts. 

Your Storage Company’s Economic Data and Marketing Campaign Budget

How is your company standing economically? Do you have the means to fund a full-blown marketing campaign with out-of-the-box marketing ideas, or will you have to let it take a back seat to be able to fund your operations, among many others? 

These are some questions that you will have to answer before deciding on a course of action for your marketing strategy. 

The Marketing Activities Of Your Competitors

Lastly, take into consideration how exactly other self storage owners are executing their marketing campaigns. Try to dissect their methods and determine which strategies are working and which methods are not. Moreover, you will want to break down why these methods worked or why they did not. 

By doing so, it will be much easier for you to gauge what you can do to improve upon their tactics, and more importantly, which of your marketing ideas may or may not work for your business.

Best Self Storage Marketing Strategies To Generate More Leads For Your Business

Here are some of the best marketing strategies you can choose from. To make it much easier for you to determine which ones will be most useful for business, we have divided them into three parts. Here they are:

Part 1: Increase Your Digital Marketing Efforts

The first thing you can do is improve your online presence. Here are some of the ways you can use do that:

Search Engine Optimisation

Search engine optimisation or SEO is one of the most effective ways for you to improve your online presence, especially on Google, increase the clicks to your site, and quite possibly, the number of storage unit rentals as well. 

To do this, you will have to make sure of the following:

  1. 1. Your site is optimised to ensure an above-average user experience. That means your site should load quickly, be interactive, and have a few layout shifts as possible. It should also be safe, secure, visually appealing, and, most importantly, mobile-friendly. You may read more about Core Web Vitals here.

  2. 2. Pages on your site should have the proper headlines, subheadlines, tags, meta descriptions, and optimised images. 

  3. 3. Content should be relevant, informative, and of high quality. That means, if you have a self storage website, your content should be relevant to your facility’s location, services, and amenities. 

  4. 4. Build links back to your website. The number of links has always been a major player in how the algorithm ranks your site on Google. And while this has become only one of Google’s many ranking signals, it is still crucial for you to make sure that there are various links to your site on the internet.

  5. 5. Your Google My Business listing should be accurate, complete, and verified. This will help any target customers in your area find your business quickly and without hassle.

SEO is much more intimidating and complicated than it seems. If you think this is not something you can handle on your own, consider hiring SEO experts for the job instead.

Social Media Marketing

social media marketing

You will also want to take advantage of how prevalent and widely used social media is in the present. There are two ways in which you can handle social media marketing.

First, of course, is the organic route. All you will have to do is build an online community by posting images of your storage units, sharing interesting and informative articles relating to storage, showcasing quirky employee-centric videos, replying to comments and reviews, publishing company updates, and informing your followers of any promotions you have in store for them. 

As an alternative, or as something you may do alongside organic social media marketing, you may also run some ads on various social media sites such as Facebook, Instagram, LinkedIn, Twitter, YouTube, and many more. 

Facebook’s comprehensive ads management tool also offers ad retargeting or remarketing, which means you will be sending out ads exclusively for those who have already previously interacted with your site. If done correctly, this technique can be effective in driving customers back to your site.

Email Marketing

When a customer registers to your website or requests a self storage quote, you automatically capture their email address. Make the most out of this information by sending them a reminder to finalise their self storage booking or offer them additional promotions or incentives for renting a unit at your facility. 

You may also use it to thank a customer for choosing your facility over another, encourage them to get in touch should they need anything for the duration of their stay in your facility, and even request that they leave a review for you.

An email address is truly a powerful piece of information to possess. However, even then, you should remember that it is not something for you to abuse. Do not bombard your entire listing with frequent emails, as this will not only make them feel exploited, it will also put them off reading your emails altogether.

Run Google PPC Ads

You may also run Google pay-per-click (PPC) ads to attract potential customers to your website. All you will have to do is bid on specific keywords in which your site will be part of an advertising pool. Then, every time a keyword search is initiated, Google picks a set of ads to appear on the search results page. As the concept implies, advertisers will pay for each click on their advertisement. 

Consider Online Lead Generation Services

It would also be helpful for you to partner up with a third-party company that can help you generate more leads and find more customers to serve. Such websites offer your potential customers a much convenient way of comparing and finding the right self storage unit based on their lifestyle and storage requirements. 

If this is something you might be interested in, you may sign up with WhatStorage, a marketplace for storage and removals services all across the UK. By signing up with WhatStorage, you will:

  • – Get free exposure to more customers in your area.

  • – Receive more customer leads.

  • – Increase your revenue and reduce your expenses.

  • – Only be charged for results. 

To sign up, all you have to do is fill out our Storage Partner Registration Form, and soon you’ll be on your way to growing your business!

Part 2: Make The Most Out Of Your Current Network

You will also want to take advantage of the network you currently have. You may do this by:

Form Partnerships With Local Businesses 


You will want to find local businesses that can help connect you with an abundance of potential new customers. You may, for example, partner up with local moving companies, man and van services, real estate agents, lawyers or solicitors, interior design firms, construction companies, and many more. In exchange for converted leads, you may provide them with a small referral fee, a discount on their storage unit rental, and maybe even business leads in return. 

Alternatively, you may also develop a more straightforward arrangement like exchanging flyers and discount coupons with a local restaurant or coffee shop. 

Connect With Other Parts Of Your Community 

Another way to get your name out there is by genuinely getting involved with your community. This could come in the form of free storage space for a local charity you believe in, sponsorships to local sports teams or events, and many more.

Remember, though, that you will only want to do this genuinely. After all, doing these things for publicity may backfire and turn people against your business.

Set Up A Referrals Program For Both Your Customers and Your Staff To Encourage Word Of Mouth

You may also have a referrals program that offers enticing rewards to those who would like new customers your way. These rewards may be different for customers and your staff. For existing customers, an ideal reward would be a small discount for every new customer referral, while you can give your staff members a small honorarium for each referral. 

Part 3: Traditional Self Storage Marketing Methods

There are also various traditional, proven, and tested methods you may just find helpful. This includes:

Consider Local Print and Yellow Page Advertising

newspaper ad
13719849 – fake classified ad, newspaper, business concept

While newspaper and yellow pages ads are no longer as influential as they were back in the day, it would still be helpful for you to include this in your marketing efforts. All you’ll have to do is make sure that your ad stands out and makes your prospects stop and read. 

To do this, you will want to make sure that your headline includes your unique selling point and not your business name. Make sure that your ad looks visually appealing, whether it be in black and white or colour. 

Direct Mail Campaigns

A direct mail campaign is best used to increase awareness of your business or brand. However, such campaigns can go either way, depending on how well it is implemented. Failure to properly plan out the campaign may end up leaving your target audience with a negative perception of your business.  Hence, it is important to plan such campaigns properly, from the design and content of the collateral to the target audience who will be receiving it. 

So, if you think that a direct mail campaign is not the best way for you to get leads, nor is it the best place to spend your energy, time, and money, you may be better off focusing on something else. 

Marketing Giveaways

You will also want to come up with small gifts or tokens of appreciation to your customers to encourage lease renewals, more customer referrals, and at the very least, a brand name recall. For this strategy, you will want to have a range of merchandise, including coffee mugs, pins, lanyards, umbrellas, pens, and possibly t-shirts donning the business name and logo.

Signages And Billboards

Signages and billboards are also beneficial as they are an effective means of locally spreading awareness to your brand. All you will need is a prime location along a busy road or the city centre to ensure that you receive maximum visibility. 

Improve The Physical Appearance Of Your Self Storage Facility

self storage facility outdoor
Storage units at a local storage rental company.

Lastly, you will want your storage facility’s interior and exterior physical appearance to be at its best. This will attract the attention of passersby and give off the impression that your storage facility is clean and safe. 

Remember that no matter how much marketing you do for your business at the end of the day, how you present your facility will still affect the perception of your prospective customers. Hence, it is of utmost importance that your place of business is at its prime appearance as well. 

Now that you’ve got a comprehensive list of the most common and effective self storage marketing techniques finding new leads and growing your business should be quick and easy! Once again, if you are interested in signing up to WhatStorage, do not forget to visit our business sign-up page! Meanwhile, if you’ve got some more questions about our services, call 0800 161 5562.